Paula Burns

VP of Risk Management

Meet Paula Burns

Paula Burns specializes in serving the risk management and insurance needs of non-profit and higher education institutions. She has been in the insurance industry for 35 years and has earned the designations of Certified Insurance Counselor (CIC) and Certified Risk Manager (CRM). Her career began in property and casualty claims laying a foundation for Paula to be an advocate for clients when they need her the most, during a claim or crisis.

Paula is a faculty member of The National Alliance and teaches classes to other insurance professionals, risk managers, and non-profit organizations nationally.Paula enjoys giving back to the community and insurance industry and serves on the following Boards:

  • Care Providers Insurance Advisory Board
  • Texas Mutual Social Services Board
  • Zenith Master Agent for Social Services
  • Texas Ministry Conference / Church CO+OP Board
  • Advisory Panel Member—Leading High Performance Team Program at University of Houston Bauer College of Business

When she is not teaching, or at the agency, you can find her on her horse farm close to Whitney, TX with her husband of 29 years. Paula and her husband Gary have two children and two grandchildren. She joined Insurance One in 2010 because they have a heart to serve those who serve.

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